Charter of Aged Care Rights — disclose + uphold
Approved providers must give consumers the Charter + uphold rights described.
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Who must comply
Approved aged care providers.
What triggers it
Onboarding a consumer.
When due
Onboarding; ongoing.
Evidence required
Acknowledged Charter; staff training records; complaint response.
Max penalty
ACQSC compliance action; sanctions
Summary
Charter of Aged Care Rights (under the Aged Care Quality Standards) gives 14 rights including safe + high quality care, independence + choice, privacy + information. Providers must give consumers a copy + obtain acknowledgement + uphold the rights.
Enforced by
Source legislation
Industries
Topics
aged-carerights
Source: https://agedcarequality.gov.au/consumers/charter-of-aged-care-rights. Rules Mate is not a law firm. Always verify against the live regulator source before acting.