Banking Code of Practice 2025
ABA member banks bound by the Banking Code — fair conduct + dispute resolution requirements.
Who must comply
All ABA members + any bank that voluntarily subscribes.
What triggers it
Bank-customer relationship establishment.
When due
Continuous compliance + annual self-assessment.
Evidence required
Internal compliance framework + BCCC reporting + customer remediation.
Max penalty
—
Effective from
28 February 2025
Summary
Banking Code of Practice 2025 (in force 28 February 2025). Replaces 2021 Code. Customer-owned banks have their own Code. AFCA enforces Code commitments alongside ASIC + ABA Banking Code Compliance Committee (BCCC).
Enforced by
Topics
Source: https://www.ausbanking.org.au/banking-code/. Rules Mate is not a law firm. Always verify against the live regulator source before acting.