Notify state regulator of serious incidents (childcare)
Approved ECEC services must notify state regulator of serious incidents within 24 hours / 7 days.
Who must comply
Approved ECEC providers + services.
What triggers it
Notifiable incident at a service.
When due
24 hours (serious) / 7 days (other notifiable).
Evidence required
NQA-IT notification record; investigation report; remediation plan.
Max penalty
Significant civil penalties + service cancellation; criminal liability for serious failures
Summary
National Law requires approved childcare services to notify the regulatory authority of serious incidents (death, serious injury/illness, missing child, etc.) within 24 hours, and other prescribed circumstances within 7 days. Notification + management investigation required.
Source legislation
Topics
Source: https://www.acecqa.gov.au/resources/applications/notifications. Rules Mate is not a law firm. Always verify against the live regulator source before acting.