Life Insurance Code of Practice 2.0

FSC member life insurers bound by Code 2.0 (commenced 1 July 2023).

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Who must comply

FSC member life insurers.

What triggers it

Customer relationship + claim lodgement.

When due

Ongoing.

Evidence required

Compliance framework, CCC reporting, customer outcome data.

Max penalty

Effective from

1 July 2023

Summary

Life Insurance Code of Practice 2.0 — sales standards, medical evidence requirements, claims timeframes, mental health, vulnerable customers. Life CCC + AFCA enforce.

Enforced by

Topics

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Source: https://www.fsc.org.au. Rules Mate is not a law firm. Always verify against the live regulator source before acting.