Life Insurance Code of Practice 2.0
FSC member life insurers bound by Code 2.0 (commenced 1 July 2023).
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Who must comply
FSC member life insurers.
What triggers it
Customer relationship + claim lodgement.
When due
Ongoing.
Evidence required
Compliance framework, CCC reporting, customer outcome data.
Max penalty
—
Effective from
1 July 2023
Summary
Life Insurance Code of Practice 2.0 — sales standards, medical evidence requirements, claims timeframes, mental health, vulnerable customers. Life CCC + AFCA enforce.
Enforced by
Topics
insuranceconduct
Source: https://www.fsc.org.au. Rules Mate is not a law firm. Always verify against the live regulator source before acting.