Report serious NDIS incidents to the NDIS Commission
Death, serious injury, abuse, neglect, unauthorised restrictive practices, and sexual misconduct must be notified.
Who must comply
Registered NDIS providers (and unregistered for serious matters).
What triggers it
Occurrence of a reportable incident in connection with NDIS supports.
When due
Initial report within 24 hours; 5-day follow-up; investigation outcomes as required.
Evidence required
NDIS Commission notification (via portal), incident management plan, investigation record.
Max penalty
Civil penalties up to ~$66K per breach plus registration/banning actions
Summary
Registered NDIS providers must notify the NDIS Quality and Safeguards Commission of reportable incidents under the NDIS Act and Rules. Five categories: death; serious injury; abuse or neglect; unlawful sexual or physical contact; sexual misconduct; unauthorised use of restrictive practices. Initial report within 24 hours of becoming aware; 5-day follow-up.
Enforced by
Source legislation
Industries
Topics
Source: https://ndiscommission.gov.au/providers/incident-management-and-reportable-incidents. Rules Mate is not a law firm. Always verify against the live regulator source before acting.