Comply with the Reducing Scam Calls and Scam SMs Industry Code
CSPs must implement controls to detect, trace and block scam calls and SMs, including SMS Sender ID Register.
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Who must comply
Carriers and carriage service providers.
What triggers it
Providing voice/SMS services.
When due
Continuous.
Evidence required
Scam controls documentation; ACMA reporting where required.
Max penalty
Civil penalties up to ~$2.5M per breach; ACMA can issue directions
Summary
The C661:2022 Code (Reducing Scam Calls and Scam SMs) is enforceable under the Telco Act. Carriers and CSPs must implement traceback, detection, blocking and reporting controls. SMS Sender ID Register operating from 2024.
Enforced by
Source legislation
Industries
Topics
telecommunicationsscamssms-sender-id
Source: https://acma.gov.au/scams-action. Rules Mate is not a law firm. Always verify against the live regulator source before acting.