Franchising Code of Conduct (mandatory industry code)
Mandatory Code regulating franchise sale, disclosure, dispute resolution.
Who must comply
Franchisors + franchisees.
What triggers it
Franchise relationship.
When due
Continuous; disclosure annual + before sale.
Evidence required
Disclosure document; franchise agreements; complaint records.
Max penalty
Civil penalties up to ~$10M + 3× benefit
Summary
Franchising Code of Conduct under CCA Pt IVB. Pre-disclosure document; good faith obligation; cooling-off + dispute resolution; restrictions on changes + termination. Substantial reform package commenced 1 April 2025 strengthening franchisee protections.
Enforced by
Source legislation
Topics
Source: https://accc.gov.au/business/industry-codes/franchising-code-of-conduct. Rules Mate is not a law firm. Always verify against the live regulator source before acting.