Notify ACCC of a voluntary recall within 2 days
Suppliers must notify the ACCC within 2 days of initiating a voluntary consumer product recall.
Who must comply
Suppliers of consumer goods or product-related services.
What triggers it
Initiating a voluntary recall.
When due
Within 2 days of recall.
Evidence required
Recall notification, communications plan, return/refund records.
Max penalty
Civil penalty up to $16.665M (corporations) for failure to notify
Summary
Section 128 of the ACL requires a supplier of consumer goods to notify the responsible Minister within 2 days of voluntarily recalling consumer goods. The ACCC operates Product Safety Australia for recall notifications.
Enforced by
Source legislation
Topics
Source: https://productsafety.gov.au/recalls/consumer-product-recall-guidelines. Rules Mate is not a law firm. Always verify against the live regulator source before acting.